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Rates

Preferred Accommodation

Private Room – Daily Rate for our new Home will be 63.73 – and Monthly will be $1,938.46

Daily Service Rates

  • $4.50/One way trip in town

  • (Addtional stops in between are $4.00/stop)

  • $10.00/one way trip in township (West Perth)

Rates

  • For travel within Perth & Huron Counties – $0.85/km

  • For travel outside Perth & Huron Counties – $0.70/km

  • Waiting fee of $18.00/hr will be charge once the client is dropped off until pickup time

  • If the trip is one way only for the client, the return kilometer rate will be charged

Charter Rates

  • $48.00/hr for driving

  • $38.00/hr for waiting/loading/standby

  • There is a one hour minimum charge of $38.00 for all charters booked for less than one hour

  • For West Perth residents traveling within West Perth – $38.00/hr for both driving and waiting/loading/standby

Bus Pass

  • In town: $92.00 for 25 trips
  • Township: $184 for 25 trips

Hours

Days Timing
Mondays 9:00am-5:00pm
Tuesdays 9:00am-5:00pm
Wednesdays 9:00am-5:00pm
Thursdays 9:00am-5:00pm
Fridays 9:00am-5:00pm

Special charter bookings can be arranged outside daily hours of operation.

Booking Information

To book transportation, call Easyride at 519-272-9875 from 8:30am – 4pm. 24hours notice for booking is required but last minute appointments may be accommodated.

Cancellation policy – Cancellations should be made as soon as possible to accommodate others. A one way rate charge will apply to cancellations at time of pickup or if a client is not home at the requested time of pickup.

For more information regarding Easyride, please visit www.onecaresupport.ca/services/easyridetransportation

Register

To register for one of our various programs please Contact Us today. For most events, at least one week’s notice, prior to the event date, is required to guarantee you a spot. To note, some events have deadlines response dates. Please take a look at our Calendars for upcoming events. New clients will have to answer a few questions prior to being able to attend any event for health and safety purposes.

Programs and Services
All new clients will go through an intake process. New clients should call central intake at 1-844-482-1634

Neighbourly Services

Neighbourly Services programs designed to help individuals remain living independently in their home. These programs include:
Volunteer Transportation, Bathing Program, Friendly Visiting, Grocery Assistance, Home Help/Home Support,
Home at Last (HAL)

For more information on any of these programs feel free to browse by Click on service name below.

Volunteer Transportation

Volunteers provide transportation to clients for out of town medical appointment. Outreach staff will match clients with volunteers who will provide the trip.

Clients pay a fee to the drivers which reimburses them for their fuel. Reimbursement is based on a per kilometre fee. Outreach Office staff will inform the client about the full cost of the trip when the staff call back to confirm that a driver has been booked. Clients must pay the driver directly at the time of pickup for the trip. If there are any parking fees incurred, the client will also pay for them at the parking area.

Clients are required to inform staff of any extra stops that need to be made when booking their trip, so that the cost can accurately be calculated. Unless it is a medical necessity (i.e. stop at the pharmacy), the driver will not make any extra stops that have not booked ahead of time. If there needs to be a stop for medical reasons that has not been booked prior to the trip, it will be at the discretion of the driver if they will be able to accommodate the stop. The client will have to pay $3.00 at that time for that stop. As well, if the client lives outside of Mitchell, there will be an extra $3.00 for picking fee in the rural area.

At no time is the client to call the volunteer at their home. If a booking needs to be changed or cancelled or a trip added, the client must call Easyride.

If the volunteer arrives for trip pickup at the client home, and the client is not home or denies the trip at that time, the client will be billed for the trip.

To book your volunteer transportation trips, call the EasyRide office at 519-272-9875
Clients must book a minimum of 24 hours in advance of their trip.

Friendly Visiting

Friendly Visitors are volunteers who are interested in visiting with clients who live in their own homes and would like some extra socialization. Volunteers provide companionship and support to help individuals retain their independence.

A Friendly visitor can visit in a client’s home, play games, go for a walk, visit at the local coffee shop or activities of mutual interest to the volunteer and client.

There is no fee for this service as it is provided by a volunteer

Volunteers are matched with clients based on factors such as location, similar interests and personalities. We try very hard to make sure volunteers and clients will be compatible. Careful screening is used when matching volunteers with clients. All volunteers go through a police screening process as well as reference checks and interviews.

To learn more about this program, call the Outreach Office at 519-348-9765

Bathing

Theraputic baths can be scheduled weekly or as needed at the West Perth Village in the hyrdosound tubs. Baths are done by trained healthcare staff.

Rates: $22.00/half hour
(a $22.00 cancellation fee is charged if baths are not cancelled the day before)

The Hydrosound tub is a low frequency ultrasound which propagates pressure waves in water. These waves continuously create millions of microscopic bubbles and remove dirt particles from the client’s skin, gently and effectively. The Hydrosound’s gental massaging action offers a new standard of cleanliness without discomfort. The benefits of the bathing program hydrosonic tub are:

  • personal hygiene
  • promotes healing of wounds
  • improves circulation
  • a safe alternative to bathing for those who need assistance

Grocery Assistance

Groceries are ordered by the client by calling Walkom’s Valumart (519-348-8446) and requesting items. Volunteers pickup and deliver groceries to the client’s home. Groceries and delivery fee is paid directly to Valumart when ordering groceries.

Orders must be placed by 3:30PM on the Monday to receive groceries on the following Tuesday.

Fee: Dependent upon location of delivery

If you wish more information, you can also drop by the Outreach Office or call 519-348-9765.

Home Help/Home At Last

Mitchell & Area Community Outreach works in partnership with ONE CARE Home & Community Support Services to provide Home Help/Home Support and Home At Last Services. Call our office at 519-348-9765 for more details.

Home Help/Home Support
This program provides assistance with household chores and daily tasks such housekeeping, laundry, in-home meal preparation to name a few. Respite care can also be provided when the family care-giver needs a break. Work done is individual to the person’s needs.

The cost varies depending on the length of time utilized

Home at Last (HAL)
Home At Last is a free service to help aging adults and those with special needs to settle in at

Settle in at home safely and comfortable after a hospital stay.

How Does Home at Last Work? HAL identifies seniors in local hospitals in Huron and Perth Counties who have limited supports upon discharge or potential concerns regarding how well they may settle when they return home. Upon discharge from hospital, transportation services are available to get the client safely home and a Personal Support Worker (PSW) will stay with the client for up to four hours. Once home, the PSW will do a safety check of the home, and provide personal care and homemaking services. A complimentary meal is provided, and if needed, the PSW can pick up some groceries and/or prescriptions for the client. Time is given to answer questions and to review support agencies available in the community to meet the client’s particular needs. Clients also receive a follow–up call within 48 hours to ensure the client is managing well.

Volunteers

There are a variety of services that one can volunteer for including, but not limited to:

Grocery Help
Friendly Visiting
Meals on Wheels
Wellness Programs
Fundraising Events
Volunteer Transportaton
Social & Congregate Dining Programs
To become a volunteer there are a few items that need to be completed. Interested individuals are required to complete an application form, provide 2 references and complete a criminal record check. A confidentiality form will also have to be signed. The confidentiality form ensures that all volunteers are aware that all matters pertaining to the operations of Mitchell & Area Community Outreach or personal information pertaining to the clients, members or families involved with Outreach is kept private and confidential. There will also be an interview with the Volunteer Coordinator.

Once all steps have been completed, then one would be orientated to the volunteer position(s) they are interested in

For anyone interested to volunteer, please download the

If you wish more information, you can also drop by the Outreach Office or call 519-348-9765 to obtain your information package.

COVID-19 Resident & Family Update

The following report serves to provide our RLV & MNH residents and family members an update on action items and plans for the day to day operations of both homes.   Read More..